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Boil Water Notice

Posted on: December 26th, 2022

December 28, 2022 – 10:40am

The water system is completely full. Crews are collecting bacteria samples to confirm that your water is bacteria free before you can begin using it without boiling it first. The results will be ready tomorrow.

December 27, 2022 – 2:15pm

Multiple water service line breaks found within the City of Jackson and outside of the City, resulted in a major loss for the County and discolored water. The system is slowly improving, with reports of 50psi and above in certain areas. As of now, Butts County remains under a boil water advisory until testing is complete.

December 26, 2022 –  Effective immediately, Butts County is under a boil water advisory. Our team is working on resolving the loss of water throughout the county. The issue is believed to be related to a water main break

Once water service is be restored, we must to do a bacteria test to confirm that your water is bacteria free before you begin using it to drink or cook without boiling it first. This test takes twenty-four hours to complete.

This notice is being issued as to comply with State of Georgia requirements. A potential health hazard may exist in areas that experienced zero pressure from backflow and/or back-siphonage of water of unknown quality from homes into the water distribution system.

In order to protect customers from a potential health hazard, all customers that have experienced water outage and/or low water pressures are advised to boil all water prior to use for drinking, cooking, or preparing baby food. The water should be boiled for at least one minute after reaching a rolling boil.

We expect that this “boil water”notice will be lifted as soon as possible when testing is completed. You may check our web site at or call our office at 770-775-0042 to confirm that the “boil water” notice has been lifted.